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  • Save the Receipt -- Return Policies are Changing

    People are just jackasses … am I right or am I right? I mean, this article in the L.A. Tiimes illustrating why stores are cracking down on merchandise returns had me panicking for a second. I recently returned a set of towels that shredded after one washing – and after I had tossed the tags, receipts, etc. I figured the new policy they would be talking about would have precluded me from getting my money back. Meanwhile, shitty towels are such a rip-off!

    But nevermind, I'm off the hook on this one.

    Apparently the returns policies that the major chains are revising are ones that let you ...

     

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  • Holiday Muzak Kills Brain Cells

    charlie brown xmasLast July I found myself singing, inexplicably, "Feliz Navidad." It took several minutes until I figured out what I was singing and where it came from. I try to avoid being exposed to too much holiday music in December, but anymore if you go out in public, it's unavoidable. Not that I object to holiday music exactly, but turning it into an earworm that haunts me come July is just wrong.  Which is why I found the science of how retail businesses plan holiday piped-in Muzak so interesting. What do you suppose is the number-one reason businesses play specially-tailored music? Go on, guess!

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  • Gymboree to Open Lower-End "Crazy Eights" Stores

    gymboreeFollowing the Gap's lead with their Old Navy brand, children's retailer Gymboree is set to open 10 new stores later this year which will target poorer more "budget-conscious" customers.

    Called "Crazy Eights," the name indicating that families are busy "eight days a week" (huh?) and often until "8 p.m.," (okay, yeah) the stores will open in 3-4 test markets across the country.

    My hope is that Crazy Eights stores will actually sell clothes without appliques, sequins, and other righteous crap all over them, cuz I'll bet you fifty bucks you can't find a plain t-shirt in a Gymboree. What looks like an unadorned t-shirt when folded will reveal eyelet sleeves, button flowers along the hem, and the words "sweet little baby cowgirl fairy princess" embroidered in rainbow thread across the chest. And that shirt will be part of a 3,871-piece grouping that includes everything from coordinated multi-colored ribbon barrettes to matching Band-Aids.

    Enh. I like to give Gymboree a bad time for its over-the-topness, but truth be told, it's the only place we buy socks, undies, and nightgowns. And if the Crazy Eights basics are as well made, I'll probably shop there, too.
     



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