I don’t travel a ton for work. So I got a little giddy this week when I boarded my flight for Camp Shutter Sisters when I realized I could write my MomCrunch articles 30,000 feet about sea level. IF I was willing to pay for it. C’mon, people!
You have to pay to check in luggage, you have to pay for food… did I really expect free Wi-Fi? Well, yes. Actually.
Why? Because I bought a ticket. That’s all. I know, the airline industry-wide position these days seems to be that you are buying a seat. And that’s it. Everything else costs extra. I also know the airlines are struggling and all but it would seem to me that they are going about this ass backwards.
Judging by all the whining and complaining I hear in line, most everyone hates (fill in the blank with whatever airline you’re flying today). Public opinion seems to be that we are getting screwed in some way. So what if they built-in that extra $25 luggage fee into the price of the ticket? Or, that extra $10 for Wi-Fi? That would take care of the “we’re being nickel and dimed” sentiment AND it would cut down the time wasted by people having to do an extra credit card swipe at the kiosk for their bags, which would take care of the “the lines are ridiculous” frustration.
The “last straw” for me was seeing the Wi-Fi accessible signs everywhere, then realizing I have to pay for it, and then being bombarded with every possible kind of offer from American Airlines as I was signing up for Wi-Fi.
So here — I’m offering the folks at American some ideas on how to offset the cost of this service: It’s perfect ad space – captive audience, known demographics. They already know this – why else would they have Sky Mall? Why not offer direct links off their Gogo sign-up page to that?! I can’t imagine that I’m the first to suggest this but… is anyone listening?
Maybe I should tweet it. ☺