Gone are the days of having to carry coins to pay a meter (thanks to smartphone apps that link to your credit card for automatic payment), but when technology fails and a ticket lands on your windshield, the Fixed app helps you contest parking tickets. This new iPhone app can help you dispute the parking fee quickly and easily through its easy-to-use interface to avoid time consuming phone calls or an in-person appearance.
Ready to launch next week, Fixed is designed to be “the easiest way to fix a parking ticket” and works in just three steps:
1. Take a photo of your ticket
2. Get linked to an advocate who is hired by Fixed to know the parking laws and tap “Contest It”
3. Select the grounds under which you want to contest your parking fee. Fixed will let you know the probability of you beating the ticket. While there’s no fee to contest a parking ticket, if you win Fixed claims 25%. If you lose, you still have to pay your ticket.
Ever since getting a parking ticket because of an app fail in a city parking garage — it failed to register our automatic payment and resulted in a ticket that we were unable to successfully contest — I’ve been a parking app skeptic. I prefer to go old school and carry change in my wallet and in my car, weighing down my purse and risking the day that I’m out of quarters, dimes and nickels.
Depositing coins in the meter provides satisfaction since I can see that my meter is really running — unlike when the parking app told me it was working, but a disconnect between the meter reader’s system and the county system still resulted in a parking fine.
I had confirmation from the app that the payment had registered, so to come back to my car to a ticket was a total surprise. I called our county’s parking division to begin disputing the ticket, and that became a time consuming process involving way too many phone calls, and then a notification two months later that I still owed them money because somehow I was at fault.
With Fixed making it easier to contest parking fines quickly and easily, I may go back to using the parking app again, knowing that 25% of the ticket is a small price to pay for time spent on the phone and the endless aggravation.
Visit the Fixed website to learn more, or to sign up to be notified when the iPhone app is available through iTunes.
Copley Square Parking Meter Detail courtesy of Massachusetts Institute of Technology on Flickr. Other images courtesy of Fixed.