Worldwide Gmail Service Disruption - No Word on CulpritTerrance Gaines
Today has been a busy day for technology – Apple sheep fans have been validated over the opening weekend sales numbers for the iPhone 5S and 5C. Microsoft fans have two new tablets nobody else wants to buy, and Android fans probably got a new phone…They get one every week.
Poor BlackBerry users now have to decide what mobile platform they are going to switch to now that a private equity firm has swooped in and will take the once dominant mobile platform off the market.
Not a mobile fan? Well I have news for you too: Gmaill has been having some issues today. According to the Google Apps Dashboard, the issues started this morning around 10am and kept getting worse until Google reported a service outage around 2pm.
In the error log for 2:05pm it stated that “The email delays are affecting less than 50% of Gmail users”. It does appear as if the folks at Google are working on the solution due to the fact that the “danger level” moved from ‘Service Outage’ to just a ‘Service Disruption’ at 2:45pm.
As I type this next sentence, Google reported 3pm that “service has already been restored for some users, and we expect a resolution for all users within the next 1 hours”.
No word on the culprit, and although some of my colleagues have been noticing their email has been slow, my Gmail seems to be working just fine. Do me a favor and let me know via the comments section if your Gmail has been affected.
Latest Google Apps Dashboard log reads:
“The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
As of 1600 Pacific Time, Gmail message delivery and attachment download is functioning normally for all users. We apologize for the duration of today’s event; we’re aware that prompt email delivery is an important part of the Gmail experience, and today’s experience fell far short of our standards. We have analyzed the data on user impact and are providing a preliminary assessment of what occurred:
Between 0554 and 1530 Pacific Time today, 29.1% of messages received by Gmail users were delayed. The average (median) delay was just 2.6 seconds, but some mail was more severely delayed. However, this issue did not affect users’ access to the Gmail page or other functionality.”