The company calls the claims “completely false,” according to Reuters, citing court documents.
The class action lawsuit, filed in U.S. District Court for the Southern District of Ohio on May 11, comes after parents complained that the updated Pampers Swaddlers and Cruisers diapers with P&G’s new Dry Max technology were causing rashes and burns on their children.
In January, disgruntled parents started a Facebook page, “Pampers Bring Back the OLD CRUISERS/SWADDLERS.” It now has more than 7,300 members followers.
These parents are not impressed with P&G’s claims that new Dry Max diaper is 20 percent thinner than its counterparts, and more absorbent, too. The company also boasts that the new diapers are more environmentally friendly than regular diapers. Of course, none of that matters if your child is being burned or developing a rash.
P&G continues to dismiss the parents’ claims.
“While we have great empathy for any parent dealing with diaper rash – a common and sometimes severe condition – the claims made in this lawsuit are completely false,” P&G said in a statement. “We have every confidence that we will prevail in this meritless lawsuit.”
The lawsuit wants the court to require P&G to regularly test the product and to guarantee that it will not cause any skin problems. The lawsuit is asking for reimbursment for the diapers and compensation for treatment of any skin problems caused by the diapers.
Meanwhile, the members of the group are so dismayed by P&G’s response to their complaints that many are vowing not to use Pampers again even if they eliminate of the new technology.
“Has anyone else noticed that Pampers are on sale in every ad this week; Target, Walmart, Walgreens and CVS?” one mom posted on the Facebook group.
Last week, the U.S. Consumer Product Safety Commission and Health Canada said they had launched an investigation into the products. The CPSC is urging parents who have experienced problems to contact them immediately. Parents can contact the CPSC at https://www.cpsc.gov/cgibin/incident.aspx.