The last thing that I was expecting before my trip to Mexico was an email asking me about my pillow, scent, snack and drink preferences. It came as a surprise and definitely intrigued me as to what was to come! This was a good thing considering my apprehension about visiting Mexico. Would it be safe? What about the ride to and from the hotel? Those were just two of the many questions that filled my head on the plane ride from Ontario to Mexico, and it turns out I had little to worry about. The flight from Toronto to Cancun was uneventful and my driver was friendly and waiting for me outside the airport.
My visit to Generations Maroma was somewhat of a preview. The resort was getting ready for it’s grand opening and I was treated to a taste of what was to come. As soon as I arrived, the management greeted me with Prosecco (my drink of choice) and a cool cloth (very welcoming when you’ve been hit by the hot and humid air). They escorted me to my room, a Luxury Jacuzzi Jr. Suite overlooking the ocean, and informed me that in addition to being an all-inclusive, Generations Maroma is an all suites, all butlers, all gourmet hotel. This means everyone receives the same over-the-top service, and you don’t have to upgrade in order to take advantage of the butler service as it’s included for every guest.
The GI plan includes:
- Accommodations as selected house wines
- Welcome glass of sparkling wine for adults and smoothies for kids
- All meals and gourmet bites
- All domestic and international alcoholic and non-alcoholic beverages
- 24 hour room service
- Kids menu
- Kids club
- Beach butler
- Snorkeling equipment
- Concierge and vacation planner services
- All taxes and gratuities
- Self-service Sunset Bar/Lounge from 5pm to 11pm
- Room service breakfast set up display in 1, 2, & 3 bedroom suites
- Library & reading area with sunset view
Instead of putting together an entire review as a regular post format, I thought it would be nice to make it more visual. Here’s a first-hand look at my stay and overall thoughts on Generations Maroma.
Disclosure: Accommodations and transportation were provided by Generations Riviera Maya. All thoughts and opinions are my own.
Accommodations 1 of 15
The Luxury Jacuzzi Jr. Suites are both spacious and luxurious, overlooking the tropical gardens below and crystal blue waters of Maroma Beach from the oversized balcony. In addition to the 4-piece washroom, (which I'll show you in just a minute) the suite also includes a 42" CD TV with satellite, DVD player and one of the most efficient pull-out sofa's I've ever seen.
Pull-Out 2 of 15
In all my travels I have yet to see a pull-out sofa like this one. The top of the couch sleeps two children on either side and then the bottom slides out to reveal yet another bed! You can sleep three children on this sofa and it takes up very little space. The cushions are firm and comfortable, providing the same support as a regular twin bed.
Bathroom 3 of 15
The four-piece washroom includes a spacious shower and a two-person Jacuzzi tub. the frosted glass provides you with ample privacy in case you have your children running around.
Decor 4 of 15
The decor is very modern and offers a touch of a Mediterranean feel. Vessel sinks are no longer a trend, they are part of a design necessity for a luxurious and classy aesthetic.
"As You Requested" 5 of 15
A chilled bottle of Prosecco was ready and waiting for me, along with chocolates and a couple of glasses. They took cues from the survey that I filled out before my arrival and made sure that everything I enjoyed was there for me as soon as I walked through the door. This is something that is offered to all guests and not just a fancy perk provided to journalists. Very impressive!
Balcony 6 of 15
My balcony offered two spacious chairs and a bed, a perk that I now believe every hotel and resort should make mandatory. Reading a book while lying in a bed outside is incredibly relaxing, especially considering my view! The suite overlooked the lush tropical gardens below and I was able to see the ocean in the close distance.
Gourmet Dining 7 of 15
The word "gourmet" tends to get thrown around quite a bit, but it's a word that Generations Maroma takes in the literal sense. Our dinner consisted of several courses, an everything was laid out and presented as you would expect in a fine dining restaurant.
Delicious! 8 of 15
The flavour combinations were over the top! Each and every bite was a burst of varied flavours that complimented the other.
Breakfast 9 of 15
Breakfast was offered in the Chakay Restaurant buffet-style with an open kitchen for made-to-order items. You had a choice of main dishes, breakfast favourites and little taste samplers offered in shot glasses.
Fruit 10 of 15
Having overindulged the night prior, I opted for the fresh fruit station which didn't lack in variety. Dragonfruit, mango, fresh figs, berries and a fruit salsa were just some of the delicious options available.
The Pool 11 of 15
The pool is located adjacent to the restaurant with options to lounge in the beach chairs either in the water or on the pool deck. This area was never crowded as the hotel is quite small, offering just 30 rooms. Cabanas and outdoor beds are also available for lounging purposes.
Maroma Beach 12 of 15
Maroma Beach is one of the most pristine beaches in all of Mexico and conveniently located just steps from Generations Maroma. It's clean and gorgeous, with white sand and clear waters. I've heard mixed reviews about several beaches in Mexico, but this one was a stunner!
Eko Kids Club 13 of 15
Generations Maroma caters to families, and their Eko Kids Club was quite impressive. The nursery, games room, arts and crafts center and lounge area are all designed with happy colors that aren't too loud or obnoxious, and all toys are eco-friendly. Any art projects that your child opts into are created using recycling materials, another nod to their "Eko" name as educators aim to teach kids about the environment during their play.
The space is open to children from birth to 12 years old, however children under 4 must be supervised.
Dolphin Discovery 14 of 15
Although it isn't owned by the hotel, Dolphin Discovery is a must-see that is literally next door to Generations Maroma. Here you can interact and swim with the dolphins!
Dolphin Interaction 15 of 15
Although we didn't get the chance to swim with the dolphins, I was able to interact with them. So friendly and loving!
This is just one of the many activities available in the nearby area. Generations Maroma is close to quite a few different tourist hot spots!